How To Request Refund

We understand that where you put your money matters and that trust is key when buying cannabis products online. You may wonder, “What if something goes wrong? How will I get my money back?” 

At THC Vape Dubai, we want you to feel confident with every purchase. We take pride in our lab-tested products and trust that you’ll love them as much as we do. As fellow cannabis users, we believe in the quality of our products and the trust we’ve built with our customers.

However, if for any reason you do not receive your order, or in the rare case of a lost package, don’t worry.  we’ve got you covered with a full refund of the purchase amount.

1. Simply send us an email at [email protected], using your order number as the subject line.
2. We will process refunds through cryptocurrency or any other discreet payment method that works for you.

Once your refund request is submitted, our team will process it within 24-48 hours. You’ll receive a confirmation email from our refund department once the refund is complete. Please reply to this email to let us know that your refund has been successfully received.

Your satisfaction and peace of mind are our priority, so shop with confidence at THC Vape Dubai knowing that your money is covered!